{"id":37,"date":"2024-03-11T15:15:02","date_gmt":"2024-03-11T06:15:02","guid":{"rendered":"https:\/\/www.hrd-a.co.jp\/english\/?page_id=37"},"modified":"2025-08-07T11:28:48","modified_gmt":"2025-08-07T02:28:48","slug":"story05","status":"publish","type":"page","link":"https:\/\/www.hrd-a.co.jp\/english\/solutionstory\/story05\/","title":{"rendered":"Problem solving case05"},"content":{"rendered":" <div class=\"strengthHeaderWrap\">\r\n          <div class=\"strengthHeader inner _story5\">\r\n            <div class=\"storyHeader__headWrap\">\r\n              <div class=\"storyHeader__head\">\r\n                <div class=\"storyHeader__sub\">Problem solving case<span>05<\/span><\/div>\r\n                <h1 class=\"storyHeader__ttl\">We aim to protect the vacuum pump\u2014essential to the production line\u2014from tar contamination.<\/h1>\r\n                <p class=\"storyHeader__preface\">HS Collector is a unique product developed based on problems encountered in the field.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <section class=\"p-story-proposer\">\r\n          <div class=\"sub-middle-wrap\">\r\n            <div class=\"p-story-proposerBox\">\r\n              <div class=\"p-story-proposer-l\">\r\n                <h2 class=\"p-proposer__ttl c-leftbar38 u-ff-plfd u-fw-bold u-fs54tb38 u-lh14\">PROPOSER<\/h2>\r\n                <div class=\"p-proposer__dep\">Product Promotion Department<\/div>\r\n                <p class=\"p-proposer__txt\">Our main product, the vacuum pump, sometimes has foreign matter get inside the pump, which is a source of trouble for our customers. To solve this problem, we have developed and are selling our own unique product, the HS Collector.<\/p>\r\n              <\/div>\r\n              <div class=\"p-story-proposer-r\">\r\n                <picture class=\"p-proposer__img\">\r\n                  <source srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/story5\/proposer.webp\" type=\"image\/webp\" \/> <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/other\/story5\/proposer.jpg\" alt=\"\u5546\u54c1\u63a8\u9032\u90e8 \u6240\u5c5e\" \/> <\/picture>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/section>\r\n        <section class=\"p-story-beginning\">\r\n          <div class=\"sub-middle-wrap\">\r\n            <h2 class=\"p-beginning__ttl c-leftbar38\">BEGINNING<\/h2>\r\n            <p class=\"u-mt30 u-fw-m\">We propose vacuum pumps to various manufacturing sites, and when we visited the customer in this case to propose a vacuum pump, they consulted us about the cumbersome cleaning work.<\/p>\r\n            \r\n            <p class=\"u-mt40tb24 u-fw-m\">When hardening in a vacuum carburizing furnace, a vacuum pump is used to create a vacuum so that foreign matter does not adhere to the product. However, tar generated during hardening enters the vacuum pump and hardens over time, causing the vacuum pump to stop working. Therefore, the vacuum pump is cleaned once a week on-site.<br>This work was extremely cumbersome and time-consuming, causing great trouble for the on-site maintenance staff. They consulted us about this issue, and this is how the project began.<\/p>\r\n          <\/div>\r\n        <\/section>\r\n\r\n\r\n\r\n        <section class=\"p-story-each\">\r\n          <div class=\"sub-middle-wrap\">\r\n\r\n            <div class=\"p-story-eachBox\">\r\n              <div class=\"p-story-eachBox__txtBox\">\r\n          <h2 class=\"p-story-each__ttl c-leftbar38\">OBSERVATION<\/h2>\r\n\r\n          <h3 class=\"p-story-each__subttl u-mt30 \">Why does tar get into the water even though \r\n<span class=\"u-disp-ib u-fw-sb\">there is a tar filter?<\/span><\/h3>\r\n          <p class=\"u-mt25tb15 u-fw-m\">The vacuum pump you were using already had a tar filter installed, so the tar should have been filtered out by this filter. However, in reality, there were frequent malfunctions in which the vacuum pump stopped working due to the adhesion of tar. Why can tar get through the filter? After seeing the working environment at the site, I hypothesized that vaporized tar was passing through a fine filter.<\/p>\r\n          <\/div>\r\n                <picture class=\"p-story-each__img\">\r\n                  <source srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/story5\/story_img1.webp\" type=\"image\/webp\" \/> <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/other\/story5\/story_img1.jpg\" alt=\"\" \/> <\/picture>\r\n<\/div>\r\n\r\n <p class=\"u-mt45tb24 u-fw-m\">If it can't be captured by a filter, it must be a gas, not a liquid or solid.<br>Based on this hypothesis, we began selecting a model of vacuum pump protection device, the HS Collector, which has many specifications to suit the customer's environment.<\/p>\r\n  <\/div>\r\n        <\/section>\r\n\r\n        <section class=\"p-story-solution\">\r\n          <div class=\"sub-middle-wrap\">\r\n            <div class=\"p-story-solutionBox\">\r\n              <div class=\"p-story-solutionBox__txtBox\">\r\n                <h2 class=\"p-story-solution__ttl c-leftbar38\">SOLUTION<\/h2>\r\n                <h3 class=\"u-mt30 p-story-solution__subTtl\">Liquefy and capture <span class=\"u-disp-ib u-fw-sb\">vaporized tar<\/span><\/h3>\r\n                <p class=\"u-mt25tb15 u-fw-m\">In this project, it was necessary to cool the tar that had vaporized at high temperatures to a certain temperature and liquefy it, preventing the tar from entering the vacuum pump. In order to solve the problems of customers who use vacuum pumps in various environments, we have developed equipment that is adapted to each operating condition, so we were able to propose a prototype that could meet the requirements with a little customization of an existing product.<\/p>\r\n              <\/div>\r\n              <div class=\"p-story-solutionBox__imgWrap\">\r\n                <picture class=\"p-story-solutionBox__img\">\r\n                  <source srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/story5\/story_img2.webp\" type=\"image\/webp\" \/> <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/other\/story5\/story_img2.jpg\" alt=\"\" \/> <\/picture>\r\n              <\/div>\r\n            <\/div>\r\n            <p class=\"u-mt40tb24 u-fw-m\">When the customer tested the prototype, it successfully captured the vaporized tar, and the customer is still able to continue working comfortably.<\/p>\r\n         \r\n           <p class=\"u-mt25tb15 u-fw-m\">The issues faced by our customers are all-encompassing. How can we come up with the best solutions for each of our customers?<br>\r\nI believe that this is where the value of HRD lies.<\/p>\r\n\r\n           <p class=\"u-mt25tb15 u-fw-m\">We will continue to do our best to solve all of our customers' problems.<\/p>\r\n          <\/div>\r\n        <\/section>\r\n        <section class=\"solutionStory\">\n<div class=\"u-ta-c\">\n<h2 class=\"c-centerbar48 u-ff-plfd u-fw-bold u-fs54tb38 u-lh14\">SOLUTION STORY<\/h2>\n<\/div>\n\n\n\n<div class=\"solutionswiperWrap\">\n  <div class=\"swiper solutionswiper\">\n        <div class=\"swiper-wrapper\">\n          <div class=\"swiper-slide\">\n            <div class=\"swiper-img\">\n              <a href=\"https:\/\/www.hrd-a.co.jp\/english\/solutionstory\/story01\/\">\n              <picture class=\"swiper-img__picture\">\n                <source\n                  srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/common\/solution_img1.webp\"\n                  type=\"image\/webp\"\n                \/>\n                <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/other\/solution_img1.jpg\" alt=\"\" \/>\n              <\/picture>\n              <\/a>\n              <p class=\"swiper-txt\">Eliminate scratches during manufacturing by transporting jigs<\/p>\n              <div class=\"swiper-num\">\/ 01<\/div>\n            <\/div>\n          <\/div>\n\t\t  \n          <div class=\"swiper-slide\">\n            <div class=\"swiper-img\">\n              <a href=\"https:\/\/www.hrd-a.co.jp\/english\/solutionstory\/story02\/\">\n              <picture class=\"swiper-img__picture\">\n                <source\n                  srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/common\/solution_img2.webp\"\n                  type=\"image\/webp\"\n                \/>\n                <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/other\/solution_img2.jpg\" alt=\"\" \/>\n              <\/picture>\n              <\/a>\n              <p class=\"swiper-txt\">Improve the durability of metal parts for precision equipment without compromising design<\/p>\n              <div class=\"swiper-num\">\/ 02<\/div>\n            <\/div>\n          <\/div>\n         \n          <div class=\"swiper-slide\">\n            <div class=\"swiper-img\">\n              <a href=\"https:\/\/www.hrd-a.co.jp\/english\/solutionstory\/story03\/\">\n              <picture class=\"swiper-img__picture\">\n                <source\n                  srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/common\/solution_img3.webp\"\n                  type=\"image\/webp\"\n                \/>\n                <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/other\/solution_img3.jpg\" alt=\"\" \/>\n              <\/picture>\n              <\/a>\n              <p class=\"swiper-txt\">Machine parts that cannot be repaired in Japan are sent to Thai partners for repair and re-importation<\/p>\n              <div class=\"swiper-num\">\/ 03<\/div>\n            <\/div>\n          <\/div>\n          \n          <div class=\"swiper-slide\">\n            <div class=\"swiper-img\">\n              <a href=\"https:\/\/www.hrd-a.co.jp\/english\/solutionstory\/story04\/\">\n              <picture class=\"swiper-img__picture\">\n                <source\n                  srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/common\/solution_img4.webp\"\n                  type=\"image\/webp\"\n                \/>\n                <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/other\/solution_img4.jpg\" alt=\"\" \/>\n              <\/picture>\n              <\/a>\n              <p class=\"swiper-txt\">Upgrading laser oscillators while utilizing existing equipment<\/p>\n              <div class=\"swiper-num\">\/ 04<\/div>\n            <\/div>\n          <\/div>\n          \n          <div class=\"swiper-slide\">\n            <a href=\"\">\n            <div class=\"swiper-img\">\n              <a href=\"https:\/\/www.hrd-a.co.jp\/english\/solutionstory\/story05\/\">\n              <picture class=\"swiper-img__picture\">\n                <source\n                  srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/common\/solution_img5.webp\"\n                  type=\"image\/webp\"\n                \/>\n                <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/other\/solution_img5.jpg\" alt=\"\" \/>\n              <\/picture>\n            <\/a>\n            <p class=\"swiper-txt\">We aim to protect the vacuum pump\u2014essential to the production line\u2014from tar contamination.<\/p>\n              <div class=\"swiper-num\">\/ 05<\/div>\n            <\/div>\n            <\/a>\n          <\/div>\n          <div class=\"swiper-slide\">\n            <div class=\"swiper-img\">\n              <a href=\"https:\/\/www.hrd-a.co.jp\/english\/solutionstory\/story06\/\">\n              <picture class=\"swiper-img__picture\">\n                <source\n                  srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/common\/solution_img6.webp\"\n                  type=\"image\/webp\"\n                \/>\n                <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/other\/solution_img6.jpg\" alt=\"\" \/>\n              <\/picture>\n                <\/a>\n            <p class=\"swiper-txt\">Exceeding customer expectations<\/p>\n              <div class=\"swiper-num\">\/ 06<\/div>\n            <\/div>\n          <\/div>\n          <div class=\"swiper-slide\">\n            <div class=\"swiper-img\">\n              <a href=\"https:\/\/www.hrd-a.co.jp\/english\/solutionstory\/story07\/\">\n              <picture class=\"swiper-img__picture\">\n                <source\n                  srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/common\/solution_img7.webp\"\n                  type=\"image\/webp\"\n                \/>\n                <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/other\/solution_img7.jpg\" alt=\"\" \/>\n              <\/picture>\n                <\/a>\n            <p class=\"swiper-txt\">Are there any Japanese manufacturers that can make similar machines?<\/p>\n              <div class=\"swiper-num\">\/ 07<\/div>\n            <\/div>\n          <\/div>\n          <div class=\"swiper-slide\">\n            <div class=\"swiper-img\">\n              <a href=\"https:\/\/www.hrd-a.co.jp\/english\/solutionstory\/story08\/\">\n              <picture class=\"swiper-img__picture\">\n                <source\n                  srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/common\/solution_img8.webp\"\n                  type=\"image\/webp\"\n                \/>\n                <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/other\/solution_img8.jpg\" alt=\"\" \/>\n              <\/picture>\n                <\/a>\n                 <p class=\"swiper-txt\">Developing a company capable of processing high-spec die-cast parts<\/p>\n              <div class=\"swiper-num\">\/ 08<\/div>\n            <\/div>\n          <\/div>\n          <div class=\"swiper-slide\">\n            <div class=\"swiper-img\">\n              <a href=\"https:\/\/www.hrd-a.co.jp\/english\/solutionstory\/story09\/\">\n              <picture class=\"swiper-img__picture\">\n                <source\n                  srcset=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/common\/solution_img9.webp\"\n                  type=\"image\/webp\"\n                \/>\n                <img decoding=\"async\" src=\"https:\/\/www.hrd-a.co.jp\/english\/wp-content\/themes\/tpl\/img\/webp\/other\/solution_img9.jpg\" alt=\"\" \/>\n              <\/picture>\n                <\/a>\n                 <p class=\"swiper-txt\">Machine parts break and workers are put at risk<\/p>\n              <div class=\"swiper-num\">\/ 09<\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n<!-- \u524d\u30fb\u6b21\u30dc\u30bf\u30f3 -->\n    <!-- \u30da\u30fc\u30b8\u30cd\u30fc\u30b7\u30e7\u30f3 -->\n    <div class=\"swiper-pagination\"><\/div>\n\n\n\n      <\/div>\n      \n    <div class=\"swiper-button-prev solution-button\"><\/div>\n    <div class=\"swiper-button-next solution-button\"><\/div>\n<\/div>\n<div class=\"u-mt35tb20 u-ta-c\">\n        <a href=\"https:\/\/www.hrd-a.co.jp\/english\/solutionstory\/\" class=\"c-btn\"><span>Case Study List<\/span><\/a>\n        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